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Service availability

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use comply with their own jurisdiction's law. hoki 78 operates under the principle that each user must check local regulations before opening an account or placing any wager. We maintain this policy to ensure compliance with regional legal frameworks across Southeast Asia and beyond. If you are unsure whether our services are available in your location, contact our support team before registration. We reserve the right to restrict or suspend access to users in jurisdictions where our services are not permitted.

Account eligibility

Account holders must be of legal age in their jurisdiction to participate in online gaming. We do not specify a fixed age requirement; instead, we defer to the applicable law of each user's location. During registration and KYC verification, we confirm that users meet the eligibility criteria set by their local jurisdiction. Our verification process includes identity checks, address confirmation, and payment-method validation. If a user's account is found to be ineligible (underage, duplicate, or fraudulent), we will suspend the account and may forfeit any balance. We encourage users to review their local laws before opening an account and to contact support if they have questions about eligibility.

Local-law responsibility

Users are solely responsible for ensuring that their use of hoki 78 complies with the laws and regulations of their own jurisdiction. We provide a platform for entertainment and gaming; we do not provide legal advice. Each user must independently verify that online gaming is permitted in their location and that they meet all local requirements (age, residency, licensing, etc.). hoki 78 is not liable for any legal consequences arising from a user's violation of local law. If you are uncertain about the legal status of online gaming in your area, consult a local legal professional or regulatory authority before using our platform. By opening an account, you acknowledge that you have reviewed and understood the legal framework in your jurisdiction.

Data and privacy scope

We collect personal data (email, name, date of birth, phone, ID, address, payment details) to verify identity, process transactions, and comply with regulatory requirements. All data is encrypted using SSL and stored on secure servers. We retain KYC documents and transaction records for the period required by law — typically 5–7 years for regulatory compliance. We do not sell or share your data with third parties except as required by law, to process payments, or to prevent fraud. You have the right to access, correct, or request deletion of your data subject to legal retention obligations. Review our full Privacy Policy for details on data processing, retention, and your rights. Contact [email protected] to exercise any data rights.

Contact for legal inquiries

For legal, compliance, or regulatory inquiries, contact our legal team at [email protected]. We aim to respond to legal requests within 5 business days. For general support issues (account, payment, game rules), use [email protected] or the live chat in your account — response time is typically 24 hours or 1–2 hours for urgent matters. If you have concerns about data handling, privacy, or account security, contact our Data Protection Officer at [email protected]. We maintain clear communication channels for all user inquiries and work to resolve issues transparently and promptly. All correspondence is logged and subject to our standard privacy and confidentiality practices.